FreeCV.io

Privacy Policy

Last Updated: August 27, 2025

1. Who We Are

FreeCV.io (“we,” “us,” or “our”) is dedicated to providing a high-quality, AI-powered resume creation platform designed to empower job seekers with tools that optimize their resumes for applicant tracking systems (ATS) and human review. We recognize that your personal data is sensitive, valuable, and requires careful stewardship. This Privacy Policy explains in meticulous detail how your information is collected, processed, stored, shared, and protected when you use our website, mobile application, and related services (collectively, the “Platform”). It reflects our commitment to transparency, trust, and regulatory compliance across all regions where we operate.

Our mission is to deliver a seamless user experience while ensuring that personal information remains confidential and secure. We take a proactive approach to privacy, implementing both technical and administrative safeguards that adhere to industry best practices. This includes encryption, secure access controls, audit trails, employee training, and vendor due diligence. By using FreeCV.io, you acknowledge that you have read, understood, and agree to the practices described herein.

Throughout this Privacy Policy, references to “users” encompass individuals accessing our Platform for personal, professional, or organizational purposes. “Personal information” broadly includes any data that can identify you, either directly or indirectly, such as your name, email address, employment history, education, uploaded resumes, and AI-generated content. Understanding the scope of personal information helps you make informed decisions regarding how you interact with the Platform.

We operate under a philosophy of minimal data collection, ensuring that only the information necessary to provide and improve the Platform is requested. Our privacy approach is grounded in principles of data minimization, purpose limitation, transparency, security, and user control. This framework guides all of our internal practices, partnerships, and future product developments, ensuring your privacy is respected at every stage of engagement with FreeCV.io.

By agreeing to this Privacy Policy, you consent to the collection, use, disclosure, and retention of your information as described herein. We encourage you to read this document carefully, as it contains essential information regarding your rights, our obligations, and the mechanisms available for you to exercise control over your data.

2. Modifications to This Policy

FreeCV.io may update this Privacy Policy periodically to reflect evolving legal requirements, technological advancements, and operational enhancements. Each modification will be documented with a revised “Last Updated” date at the top of this page, ensuring you can track the history of changes. These modifications may include changes to the types of information we collect, new processing purposes, additional disclosures, or enhancements to user rights.

When we implement substantial changes, we will notify users via email, in-app notification, or prominent notices on our website. Minor updates for clarifications or formatting may not always trigger a direct notification. Continued use of the Platform after the effective date of modifications constitutes acceptance of the revised Privacy Policy.

Users are encouraged to review the Privacy Policy regularly to remain informed of our practices. We strive to provide clear, plain language explanations of all changes. The goal is to maintain transparency, allow informed consent, and ensure that your rights remain fully protected. Any questions about modifications can be directed to our Privacy Contact at contact@freecv.io.

In addition, our approach to updates aligns with regulatory frameworks such as GDPR, CCPA, and other privacy laws, which require clear communication about changes that materially affect user rights or processing activities. By maintaining this policy, we reinforce our commitment to accountability, user empowerment, and adherence to the highest standards of privacy protection.

3. Information We Collect

FreeCV.io collects a variety of information to operate and enhance the Platform. This includes information you provide directly, data generated through your use, and data obtained from third parties. Each category is detailed below to ensure complete transparency and enable you to exercise informed control over your personal information.

1. Personal Information: This includes identifiers such as your name, email, phone number, employment history, education credentials, skills, certifications, and demographic information. This data is collected during registration, profile creation, or resume upload, and is essential for generating ATS-optimized content and providing personalized services.

2. Resume and Document Data: Resumes, cover letters, and other professional documents uploaded to the Platform are processed to create improved, structured outputs suitable for submission to employers. Content may be temporarily cached or anonymized for AI model improvement but is never shared externally without explicit consent.

3. Usage and Derivative Data: We automatically collect technical and behavioral information such as IP addresses, browser types, operating systems, access times, click patterns, pages visited, and session duration. This data enables analytics, troubleshooting, fraud prevention, and service optimization.

4. Third-Party Data: If you integrate with services like LinkedIn, Google Drive, or GitHub, we may collect relevant information from those accounts to enhance your experience. Only data required for the functionality you authorize will be collected.

5. Feedback and Survey Responses: Any information voluntarily submitted through surveys, promotions, or user feedback forms is collected to improve the Platform, understand user needs, and inform future development.

We implement strict policies to minimize data collection, ensuring only necessary information is processed. Sensitive data is encrypted in transit and at rest, and access is limited to authorized personnel for legitimate business purposes.

4. How We Use Information

Collected information is used solely to provide, maintain, and improve the Platform, deliver tailored services, comply with legal obligations, and enhance user experience. Below we describe the primary usage categories in depth.

Service Delivery: Personal and resume information is used to generate ATS-optimized resumes, cover letters, and related career documents. Data ensures outputs are accurate, contextually relevant, and professionally formatted.

Personalization: Data is leveraged to offer tailored suggestions, templates, and guidance relevant to your industry, experience level, and career goals.

Analytics and Improvement: Usage patterns, session statistics, and anonymized data are analyzed to optimize platform performance, enhance AI models, and inform product development. AI improvements use aggregated and de-identified data whenever possible.

Legal and Compliance: Data is used to enforce Terms of Service, respond to legal requests, prevent fraud, and ensure compliance with applicable laws.

Marketing & Communications: Users who opt in may receive newsletters, updates, and promotional content. Preferences can be modified at any time. We do not sell your information to third parties.

5. Disclosure of Information

FreeCV.io maintains strict guidelines regarding disclosure of information. Data is shared only when necessary, under legal obligation, or with explicit consent. Each category of disclosure is outlined below.

Service Providers: We may share data with cloud hosting providers, AI model processing vendors, analytics platforms, and other service providers essential to operating the Platform. Providers are contractually bound to maintain confidentiality and security of the data they access.

Legal Obligations: Information may be disclosed when required by law, court order, government request, or regulatory authority. Such disclosure is limited to the scope of the legal request.

Affiliates and Partners: Limited sharing with affiliated companies may occur to enable integrated services, support functions, or business transactions such as mergers or acquisitions.

With Consent: Users can choose to share resumes or other information externally. FreeCV.io will only act upon explicit instructions for such sharing, ensuring that control remains with the user at all times.

All disclosures are guided by principles of data minimization, necessity, and regulatory compliance. Every effort is made to ensure that third parties accessing user information maintain equivalent levels of privacy and security.

6. Cookies and Tracking

FreeCV.io uses cookies, web beacons, and similar tracking technologies to enhance your experience, monitor Platform performance, analyze user behavior, and improve the quality of services provided. These tools enable us to offer personalized experiences, track engagement with features, understand workflow efficiency, and optimize the AI-driven resume generation process. Cookies are small text files stored on your device by your browser or app that contain information about your usage, preferences, and settings.

We categorize cookies and tracking technologies into functional, analytical, and marketing. Functional cookies enable core services, such as authentication, preference saving, and session management. Analytical cookies help us understand usage patterns, optimize load times, detect errors, and enhance overall performance. Marketing cookies may track visits and engagement to provide relevant offers and promotions, but these are strictly opt-in wherever required by law.

Users may control cookies through browser settings, mobile device preferences, or opt-out links. Disabling certain cookies may affect functionality, including the ability to save resumes, maintain personalized settings, or access specific templates. FreeCV.io never uses cookies to directly identify sensitive data without explicit consent.

Our approach aligns with global privacy regulations, including GDPR and CCPA. Transparency regarding the types and purposes of cookies ensures users retain autonomy over their personal information. Periodic reviews of third-party tracking tools are conducted to maintain compliance and guarantee that no unauthorized data collection occurs.

7. Third-Party Links and Integrations

Our Platform may contain links, integrations, or embedded content from third-party services, including LinkedIn, Google Drive, GitHub, and other professional networking or document storage platforms. While these integrations enhance functionality and streamline your experience, FreeCV.io is not responsible for the privacy practices, policies, or content of third-party services.

By connecting or interacting with external services, users acknowledge that third parties may collect, process, and store data independently of FreeCV.io. It is your responsibility to review and understand the privacy policies and data handling practices of any third-party services you utilize.

We implement secure protocols for data transfer to ensure that any authorized interaction with third-party services is encrypted and restricted to relevant information necessary for functionality. No personal information is shared with third parties without explicit consent unless legally required.

Periodic audits of integration endpoints and vendor compliance help maintain privacy standards and ensure that external services adhere to security and confidentiality obligations. Users are encouraged to exercise discretion and only connect services they trust.

8. Security Measures

Protecting your data is a fundamental responsibility at FreeCV.io. We deploy a combination of administrative, technical, and physical safeguards to minimize risks of unauthorized access, disclosure, alteration, or destruction. These measures include, but are not limited to, industry-standard encryption, secure authentication protocols, multi-factor authentication for employees, continuous monitoring, and vulnerability assessments.

Access to personal information is strictly limited to personnel who require it to perform essential business functions. Employees undergo privacy and security training and are bound by confidentiality agreements. In addition, all data transmitted to our cloud infrastructure is encrypted using TLS protocols, and sensitive data at rest is encrypted using AES-256 standards.

Incident response procedures are in place to detect, investigate, and respond to security events promptly. In the unlikely event of a data breach, affected individuals will be notified in accordance with applicable laws, and corrective measures will be implemented immediately.

We continuously evaluate emerging threats, update software and infrastructure, and partner with certified security providers to ensure that our defenses remain state-of-the-art. While no system can be guaranteed to be 100% secure, our layered approach to security provides robust protection for user information.

9. Data Retention, Archiving, and Deletion

FreeCV.io retains your personal and resume-related data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Data retention periods vary depending on the type of information and applicable regulatory requirements. After the expiration of retention periods, data is securely archived or permanently deleted.

Users may request deletion of their account or specific data at any time. Upon verification, we remove personal information from active databases and trigger processes to purge backups and archives according to internal retention schedules. Some residual data may persist for technical reasons, legal compliance, or audit purposes, but will be inaccessible for general use.

Detailed logging and auditing mechanisms ensure that deletion requests are honored promptly and completely. Automated tools are employed to monitor compliance with retention policies and ensure that expired data is systematically removed.

Data archiving is designed to protect integrity and prevent corruption. Archived information is encrypted, access-controlled, and periodically reviewed to ensure compliance with both privacy standards and operational requirements.

10. Children’s Privacy

The FreeCV.io Platform is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we discover that a child has provided personal information without parental consent, we take immediate steps to delete the information from our systems.

Parents or guardians who believe their child has provided personal information to our Platform may contact us at contact@freecv.io. Upon verification, we will delete any such data and take measures to prevent further collection from the same child.

Compliance with children’s privacy laws, such as COPPA in the United States, is strictly enforced. We implement age verification where appropriate and provide clear guidance to guardians on how to manage or remove their child’s information.

Our overarching philosophy is to prioritize the safety and privacy of young users, ensure legal compliance, and maintain transparent practices that guardians can trust.

11. Your Privacy Rights

FreeCV.io is committed to respecting and upholding your privacy rights. Depending on your jurisdiction, you may have specific rights to access, correct, port, restrict, or delete your personal information. Exercising these rights empowers you to maintain control over how your data is collected, processed, and stored.

Common rights include the ability to request a copy of the personal information we hold, demand corrections for inaccurate or outdated information, request deletion of your data, or object to certain types of processing such as marketing communications. We have established processes to respond to such requests promptly, securely, and in accordance with applicable law.

Users may submit requests via the privacy contact email (contact@freecv.io), where identity verification will be required to prevent unauthorized access. We commit to responding within the timelines mandated by laws such as GDPR, CCPA, and similar privacy frameworks.

Exercising your rights does not automatically result in account deletion; certain data may remain for legal or operational purposes. Users are encouraged to regularly review their privacy settings and account information to ensure their preferences are up-to-date.

12. International Users

FreeCV.io is a global service and is accessible from multiple countries. As such, we recognize that international users may be subject to distinct privacy regulations, including GDPR in the European Union, CCPA in California, LGPD in Brazil, and other emerging frameworks. By using the Platform, you consent to cross-border data processing, transfer, and storage according to the policies outlined in this document.

Data may be stored and processed in servers located outside your country of residence. Security safeguards are implemented to ensure compliance with applicable international data protection standards, including standard contractual clauses, encryption protocols, and regular compliance audits.

International users have rights under their local laws, including the right to data access, correction, portability, and deletion. FreeCV.io strives to honor these rights wherever applicable and encourages users to contact our privacy team for guidance and assistance.

We continuously monitor global regulatory developments and update our policies and procedures to remain aligned with emerging privacy requirements, thereby providing consistent protection for all users worldwide.

13. Subprocessors and Service Providers

FreeCV.io engages trusted subprocessors and service providers to deliver, maintain, and improve the Platform. These entities may process your information on our behalf, strictly under contractual agreements enforcing confidentiality, data protection, and security requirements.

Subprocessors include cloud hosting providers, analytics platforms, AI model vendors, payment processors, email delivery services, and professional services supporting operational functionality. All subprocessors undergo rigorous vetting, ongoing security assessments, and periodic compliance audits to ensure they meet our privacy standards.

Users will be notified of changes to subprocessors if they result in material changes to processing practices. Access by subprocessors is limited to the data strictly necessary for performing authorized tasks. FreeCV.io retains full accountability for all processing conducted by subprocessors.

We maintain an internal registry of subprocessors, which is available upon request to users seeking transparency regarding where their information is processed.

14. AI and Automated Decision-Making

FreeCV.io utilizes artificial intelligence and machine learning algorithms to assist in the generation, optimization, and formatting of resumes and related documents. Automated decision-making processes may be involved in selecting templates, ranking recommendations, or enhancing content for ATS readability.

Users maintain full control over all outputs. AI-generated suggestions are advisory and editable; decisions impacting employment outcomes are ultimately determined by the user or human reviewers. Our systems do not make autonomous employment decisions or profile users in a manner that imposes legally binding consequences.

Data used in AI training and processing may be anonymized or pseudonymized to protect privacy. Regular audits ensure AI processes comply with fairness, transparency, and privacy standards. Users may request information about automated processing and the logic used in generating recommendations.

We are committed to ethical AI usage, prioritizing user trust, accountability, and compliance with applicable regulations regarding algorithmic transparency.

15. Marketing and Communications

FreeCV.io may provide marketing materials, newsletters, product updates, or other promotional communications to users who have opted in. These communications aim to inform users about new features, educational resources, career tips, and other relevant services.

Users can manage communication preferences through their account settings, unsubscribing at any time without affecting access to core Platform features. Marketing data is never sold or shared externally without explicit consent.

Email communications include clear instructions to manage preferences or unsubscribe. We may also offer personalized recommendations based on usage data and selected interests, strictly in accordance with consented marketing practices.

Periodic audits of communication practices ensure compliance with regulations such as CAN-SPAM, GDPR, and CASL. FreeCV.io commits to responsible and respectful marketing that prioritizes user autonomy and privacy.

16. Legal Disclosures & Law Enforcement Requests

FreeCV.io may disclose personal information if required to do so by law, regulation, or legal process. This includes responding to subpoenas, court orders, or other lawful requests from government authorities. We limit such disclosures to the minimum information necessary and document requests internally for accountability.

In rare circumstances, disclosure may occur to protect the safety of users, investigate fraud or illegal activity, enforce our Terms of Service, or defend our legal rights. Any disclosure is performed with consideration for privacy and security, and we notify users when legally permitted.

17. Dispute Resolution & Governing Law

Any disputes arising out of or relating to the processing of personal information or use of the FreeCV.io Platform shall be governed by the laws applicable to the company’s principal place of business, unless otherwise required by mandatory law in your jurisdiction.

Users agree that disputes will first be addressed through informal negotiation or mediation where possible. If resolution cannot be reached, disputes may be submitted to courts of competent jurisdiction or alternative dispute resolution mechanisms, depending on legal requirements.

This section does not limit your statutory rights under privacy laws in your jurisdiction. Rather, it clarifies how formal disputes are managed for operational and legal transparency.